Shipping policy
We endeavor to despatch all orders as soon as possible after processing and receiving payment, normally this is the same day when placed before 17:00 PM CET. We aim to deliver and process within these timescales but occasionally due to unforeseen circumstances, this may change. We will always aim to contact customers should we envisage there to be a delay to their order.
NEXT DAY SERVICE – All Netherlands mainland orders that are received before 17:00 pm CET, should be despatched from our warehouse the same day via POSTNL. or alternative service if appropriate subject to security checks and payment clearances. You should expect your order to arrive the following working day and receive full tracking confirmation.
All quoted delivery times are based on standard working days i.e. Mon – Fri (excluding public holidays etc).
POSTAGE AND PACKAGING
The cost of postage and packing for items ordered is displayed automatically in your basket during the order process. The costs are dependant on the weight and value of an order. Please contact us for further information.
We only charge you delivery once per order, even if we send you more than one parcel. (The full delivery charge is charged on the first parcel despatched)